Overview
This website and the "Sonfre" trademark are owned and operated by Sonfre. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our site.
Contact Us
If you have questions, need more information, or want to make a complaint, please contact us by email at help@sonfre.com.
Collecting Personal Information
Device Information
We automatically collect information about your device when you access our site, including web browser details, IP address, time zone, and cookies. This data helps us optimize your experience and is shared with Shopify and Google Analytics.
Order Information
When making a purchase, we collect personal details provided by you, such as your name, billing and shipping addresses, email address, and phone number. Payment details are securely transmitted directly to payment gateways (e.g., PayPal, Stripe) and are not stored by us.
Customer Support Information
If you contact us for support, we collect your contact details and communications to provide assistance.
Third-party Tools and Links
We may provide access to third-party tools or links without responsibility for their content, policies, or practices.
Behavioral Advertising
We may use your personal information for targeted advertising. You can opt out via:
Your Rights (EEA Residents)
If you're an EEA resident, you have the right to access, correct, update, or erase your personal information. To exercise these rights, please email us at help@sonfre.com.
Data Protection
Your information is securely managed, and payment details are safely transmitted to payment gateways. We do not modify our data collection practices based on "Do Not Track" signals from your browser.
Prohibited Uses
You must not use our site for unlawful or prohibited activities, including transmitting harmful code or violating any applicable laws. Violations may lead to termination of service.
Disclaimer and Limitation of Liability
We do not guarantee that our services will be uninterrupted, timely, or error-free. Sonfre is not liable for damages or losses incurred by your use of the service.
Indemnification
You agree to indemnify Sonfre and related parties against claims arising from your breach of these terms.
Changes
We may update this Privacy Policy periodically. Continued use after changes indicates acceptance of the updated terms.
Complaints
For complaints regarding our privacy practices, please contact help@sonfre.com.
Effective Date: 2025/01/01